| Where are you located?
We are located behind Al-Salam Bank close to La Chocolate Cafe. There is a location map on this website here.
What are your working hours?
Individuals are precisely that. Individual. Each person has his or her own unique combination of body shape, lifestyle, occupation and personal history. Osteopathy's main strength lies in its unique way of assessing patients from not only a mechanical, functional and postural standpoint but by also taking these factors in to account. This approach enables osteopaths to identify things in your life that may be hindering your body's ability to heal itself or resulting in the onset or reoccurrence of your symptoms. It is important that a full diagnosis and treatment plan is tailored to your needs if you are to benefit from osteopathic treatment.
Why should I chose Physiotherapy?
If you are struggling with a pain that just won't go away; suffering with an injury through sport, work or accident; or require rehabilitation following surgery then physiotherapy may be the solution. Our physiotherapists provide injury management for all people, of all ages, wanting a fast and effective return to full function.
However, if you are unsure whether physiotherapy is right for you and your particular problem, then feel free to give us a call and ask to speak to one of our therapists. We will try to give you an indication of whether physiotherapy will help your condition over the telephone, but often we will need to fully assess you in person in order to give accurate advice.
How do I know my physiotherapist is suitably trained and qualified to treat me?
Physio Relief clinicians are fully qualified physiotherapists who all have a BSc Degree in Physiotherapy. This indicates that they have completed a minimum of 4 years training before they can call themselves a Chartered Physiotherapist.
To deliver the best treatments available in the field of Physiotherapy and Pain Management, staff attend and participate in practical workshops and seminars throughout the year. Therefore, you will only receive the latest techniques of treatments available.
How do I arrange an appointment?
You can contact the clinic directly by telephone or email. Alternatively, simply call in to make an appointment. Our friendly staff will make an initial appointment for you and then arrange further treatment sessions if necessary, after your first consultation. If your doctor/specialist gives you a referral for physiotherapy, just call our office for an appointment. Remember to bring your referral letter when attending for treatment.
How long is the treatment session?
Approximately 45-60 minutes depending on the condition treated.
How many sessions do I need?
This depends on many factors, such as the onset of your problem and complexity.
What do you provide as treatment?
Physio Relief provides a wide variety of physiotherapy services, including specialist treatments and techniques tailored to the individual. Visit our Treatments Section for further information.
What if I have an increase in symptoms?
Unfortunately, for a few patients, the natural progression of an acute condition may mean that, despite intervention, symptoms continue to increase for a short time before they improve.
It is also common to have some post treatment soreness following physical intervention, i.e. manipulation, mobilisation, stretches and frictions. In addition, you may also experience a little discomfort from any exercises that you have been given in the early stages of your rehabilitation. However, we would not expect there to be a severe increase in symptoms following treatment and, if this is the case, you should contact the clinic for advice.
When you contact us be sure to explain that you have had a significant increase in symptoms that you are concerned about. We will be able to give you advice over the telephone on how to manage and/or reduce your symptoms, or we may arrange a follow-up appointment so that we can see you earlier and deal with any new problems. In certain circumstances we may recommend that you contact your GP.
What is my responsibility in physiotherapy?
You are our partner in your recovery. Without your co-operation and willingness to complete home exercise regimes and incorporate the advice you have been given in daily activities, your response to treatment is very likely to be limited and you are unlikely to fulfil your maximum recovery potential.
Your input is extremely important in expediting your quickest and most effective route to good health.
How can I get a discount?
If, after the first consultation, it is likely that you will need several sessions to gain full recovery, you can pay for several sessions in advance at a reduced rate. (Terms and conditions apply)
Is my insurance company going to pay for the treatment costs?
We currently don't have direct billing with insurance companies. However, we will be happy to fill up a Reimbursement Form and you can collect your money from the insurance company itself.